Managed Services: Improving Service & Satisfaction
Boris Tiomkin, Founder and CEO of Alternative Investment Solutions (AIS), and Mike Petrov, CTO and Founder of Digital Edge, discuss tips and tools to help Managed Services improve client service and satisfaction. This event was hosted as part of TELEHOUSE America’s monthly seminar series, Breakfast on Broadway.
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TELEHOUSE America is the leading provider of dedicated data centers, co-location facilities, international Internet exchanges, managed services and business continuity and disaster recovery solutions. A stable and trusted pioneer of carrier-neutral colocation space and services, they provide secure, power-protected environments, where clients house and operate their telecommunications and network resources.
Jason Kichline is ScribeMedia's project manager. He likes typos, fast food and MacGyver like solutions to life's nagging problems.
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